Jordan Gates, DO

At first I thought I wasn’t being “heard” when speaking but maybe I was being too sensitive. The after visit clinic notes confirmed my suspicions. The notes are riddled with inaccuracies, and some statements have a very dismissive tone to them. I do not appreciate a provider who charts inaccuracies when gathering information from a patient. The way to fix this problem is to ACUALLY hear your patient, not just “listen”. Also, the concerns that patients come to you with are important to them, and even though you may see these issues over and over in your practice, they are in many cases, scary, life changing issues for them. It would be nice to be met with something other than a flat effect, lack of interest, and at times a judgemental tone. This experience was awful and left me feeling worse, mentally and physically. A helpful hint regarding post visit clinical notes, select your words and phrases carefully, your selections can have a profound effect on a patient’s mental health, patient provider relationship, and ultimately on a patient’s recovery.

Appointment was on time. Dr was respectful, patient and caring.

very good and personable

Very patient and understanding. I felt like he gave a solid plan with next steps if that plan didn't work out.

Excellent Physician